Informedika automates diagnostic lab ordering and results reporting (podcast)
http://healthbb.files.wordpress.com/2013/02/informedika3.mp3Physician offices that adopt electronic health records are often surprised and disappointed that they are still dealing with faxes and phone...
View ArticleEHRs and improper billing: Should we worry?
Concerns are emerging that the adoption of electronic health records is leading to inappropriate increases in billings to payers, including Medicare, and that these higher billings could undermine or...
View ArticleRerun: Doctor/patient email — Are we really still having this debate?
The Health Business Blog is on vacation this week. Here’s a rerun of a post that originally appeared a year ago. The Wall Street Journal devotes its Journal Report section today to pro/con debates on...
View ArticleSocial media and doctors: Q&A with Doximity CEO Jeff Tangney
Online doctor/patient relationships is the new frontier in social media. A report earlier this year discussed how medical boards would respond to different sorts of potentially inappropriate activity...
View ArticleTransforming Health Care. Interview with Kaiser CIO Phil Fasano
http://healthbb.files.wordpress.com/2013/03/fasanokp3.mp3Earlier this month at the HIMSS conference in New Orleans I sat down with Phil Fasano, SVP and CIO of Kaiser Permanente to discuss his new book,...
View ArticleThe still-early state of online doctor reviews
A front-page Boston Globe article on a neurosurgeon suing a caregiver for a harsh blog post is exciting but unrepresentative of the overall state of online doctor reviews. However it caused me to take...
View ArticleSolving the patient payment problem: Interview with Simplee
Patients are often confused by the medical bills they receive from providers and have difficulty matching them up with the so-called Explanation of Benefits (EOB) forms they get from health plans. The...
View ArticleMedical device connectivity: Interview with Capsule’s Stuart Long
Hospitals have many devices collecting data on patients, but until recently information from those devices has not been routinely integrated nor stored in electronic medical records. In this interview,...
View ArticleQ&A with Health Payment Systems CEO Jay Fulkerson
Health Payment Systems (HPS) helps consumers understand and pay their bills. In this interview, HPS CEO Jay Fulkerson answered my questions about the origins of the company and what they are trying to...
View ArticlePhysician Compare: Still unimpressive
My friend, Jordan Rau at Kaiser Health News reports that Medicare is upgrading its doctor ratings website, Physician Compare to get ready to provide more robust information as part of the Affordable...
View ArticleVitalHealth introduces an EHR for optometrists
The Mayo Clinic and Noaber Foundation of the Netherlands have collaborated to develop a cloud based, tablet-enabled, user friendly electronic health record (EHR) for small physician practices. The...
View ArticleI’m on NPR’s Marketplace today
NPR’s Marketplace has a story today on daily deal sites for health care. I’m quoted. The story is drawn from a longer piece on NPR’s Dallas station, KERA. My view: deal sites are an interesting...
View ArticleAskBlue does its best to explain health insurance and Obamacare
Polls show that few people understand health insurance or the Affordable Care Act. That’s especially so for those who have the most to gain from Obamacare: people who are uninsured and haven’t had...
View ArticlePatient reviews: Don’t throw the baby out with the bathwater
Patient advocate Trisha Torrey (Tragic Reminders of the Uselessness of Doctor Ratings) warns us not to trust online doctor reviews; health care journalism scold Gary Schwitzer picks up the story and...
View ArticleHighmark’s Care Cost Estimator looks promising
Highmark Health Services, a big Blue Cross Blue Shield plan is rolling out its Care Cost Estimator, a transparency tool designed to get members to make cost-saving choices. The video embedded below...
View ArticleNew York cracks down on fake online reviews with $350,000 in fines
Kudos to New York Attorney General Eric T. Schneiderman, who pursued a major investigation of the fake online review business that ended with agreements with 19 companies to cease writing fake reviews...
View ArticleHealthcare Social Media Review is up at BrandEngagement
BrandEngagement hosts a thoughtful, thorough edition of the Healthcare Social Media Review, a roundup of blog posts about the use of social media in health care. My post about the value of patient...
View ArticleDoctor’s office of the future meets office of the past
I went to an appointment today with a doctor in a high-paying specialty who presumably has the resources to organize his office the way he wants. I was very satisfied with the doctor’s thoroughness,...
View ArticleDocASAP: multi-channel platform for booking doctor appointments (podcast)
http://healthbb.files.wordpress.com/2013/12/docasap.mp3 DocASAP CEO Puneet Maheshwari DocASAP provides an online platform that enables consumers to book appointments with health care providers through...
View ArticleHealth insurance exchange for employers: Interview with ConnectedHealth
http://healthbb.files.wordpress.com/2013/12/donlanconnected.mp3 Joe Donlan, co-founder and president of ConnectedHealth With all the fighting over ObamaCare and the botched launch of the federal...
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